Terms and Conditions

Thank you for visiting our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy, govern First Health and Safety Limited’s relationship with you and our website.

The term ‘First Health and Safety Ltd’ or ‘us’, ‘our’ or ‘we’ refers to the owner of the website whose registered office is Unit 8, Basepoint, Isidore Road, Bromsgrove, Worcestershire, B60 3ET. The term ‘you’ refers to the user or viewer of our website.

(NOTHING IN THIS DOCUMENT SHALL RESTRICT THE STATUTORY RIGHTS OF A CONSUMER)

TERMS AND CONDITIONS OF SALE

  1. These terms and conditions, are intended to contain the terms of the agreement between us (First Health and Safety Ltd) and you (the Customer) relating to the repair, servicing and/or the supply of goods, parts or other things to be supplied by the Company, whether or not in conjunction with the Work(“the Goods”). If you wish to rely on any amendment or addition, you should ensure it is confirmed in writing by one of our duly authorised representatives.
  2. If we agree any variation in the Work to be done or Goods supplied, this shall be deemed to be an amendment to this Agreement rather than a new Agreement made.
  3. This Agreement is made in England, shall be subjected to the exclusive jurisdiction of the English courts and shall be governed and construed in accordance with English Law.

QUOTATIONS

  1. A quotation is our considered approximation of the likely cost of the Work and/or Goods, is valid for 30 days from when we sent it to you.
  2. Any quotation is based on the published price for the Goods involved at the time of the quotation. If the manufacturer or other supplier of the Goods changes the published price after the date of the quotation, we will notify you of any consequent increase in the quotation. If we do not receive notice of cancellation within this period, the quotation will be amended as proposed.
  3. All quotations are exclusive of any applicable Value Added Tax.

COMPLETION OF WORK, DELIVERY AND PAYMENT

  1. We will use our best efforts to do Work or supply Goods within any time estimate we have given you, but will not be liable for delays due to any cause outside our control.
    If for any reason we do not carry out the Work in full, we will charge you only for Goods actually supplied and a reasonable amount for any Work actually done.
  2. We will notify you when the Work is complete and/or the Goods are ready for collection and (unless you have a credit account with us, in which case you must comply with the terms agreed in relation to the operation of such account) you must pay for the Work and/or Goods in advance.
  3. We estimate delivery of goods within 1 working day of the order being made.
  4. All payments must be made using by a UK Credit/Debit card via our secure website, unless we have agreed to accept a cheque, in which case the cheque must be drawn on a UK clearing bank and received not less than five banking days before you collect the Goods.
  5. We are entitled to retain the goods until you have paid for the Work and/or Goods in full.
  6. We will retain all parts replaced during any Work done, expect for any to be returned under warranty or service exchange arrangements, until the Goods are collected, and will be free to dispose of them as we see fit if you do not specifically ask for them prior to servicing Goods.

LOSS, DAMAGE AND LIABILITY

  1. You must observe the instructions for use, cautionary notices and other technical notices and information we supply you with the Goods.

RETURNED GOODS

  1. We will accept the return of any Goods which you did not order specifically, provided that you return them, in the same condition as when supplied, within 5 working days of delivery, produce our original invoice and pay (at the rate current on the date of return) our handling charges for returned Goods.
  2. If this Agreement has been concluded without any face to face contact between us or anyone acting on our respective behalves, you may give notice cancelling this Agreement before we begin the Work or (as the case may be) within 7 days of taking delivery of the Goods, whereupon you must either return the Goods to us or make them available for us to collect at your expense. You must take reasonable care of the Goods and will be responsible for any loss or damage from when they are delivered to you until when they are returned to us.

NOTICES

Any notice given under this Agreement must be in writing and sent by post to the address of the person to whom it is addressed as set out overleaf, and shall be deemed to have been received in due course of post.

 

Website Usage

(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

(2) Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or otherwise sub-license material on the website;

(c) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(c) edit or otherwise modify any material on the website; or

(d) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

Where content is specifically made available for redistribution, it may only be redistributed within your business.

(4) Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

(6) Bulletin board / chat room / comments

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website to copy, publish or send mass mailings or spam.

You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.

We reserve the right to edit or remove any material posted upon our website.

We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.

In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

(7) Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(8) Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(9) Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

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